Privacy Policy

How we protect your data and privacy

Last Updated: July 15, 2024

At ShadowSurfer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Information We Collect

We collect information in the following ways:

Information You Provide

  • Account information: When you create an account, we collect your email address and authentication information.
  • Authentication data: When you use third-party authentication services (Google, Facebook) to sign in, we may receive profile information from these services including your name, email address, and profile picture.
  • Payment information: If you purchase a premium subscription, payment information is processed by our third-party payment processors.
  • Communication: If you contact us directly, we may receive additional information about you, such as your name, email address, and the contents of your message.

Automatically Collected Information

  • Usage data: We collect information about how you use the app, such as the features you access and the time spent using the app.
  • Connection data: We store minimal connection data locally on your device only, such as connection timestamps and the server you connect to, for the purpose of displaying your connection history in the app dashboard. This data never leaves your device.
  • Analytics data: We use Google Analytics to collect anonymous usage statistics that help us improve our service. This may include information about how you interact with our application, frequency of use, and performance data.

VPN Connection Data

ShadowSurfer follows a strict no-logs policy regarding your VPN usage:

  • We do NOT log your browsing history, traffic destination, data content, or DNS queries.
  • We do NOT store connection logs that could identify you.
  • We do NOT store IP addresses, outgoing VPN IP addresses, connection timestamps, or session durations that could be used to identify you.
  • We do NOT sell your personal information to third parties.
  • We do NOT collect or transmit any personal data through our VPN service.
  • We do NOT monitor or inspect your VPN traffic.

Any connection data (such as session duration and data usage) is stored locally on your device only for the purpose of displaying your connection history in the app dashboard. This data never leaves your device and is not accessible to us or any third parties.

We only collect the minimum amount of information required to:

  • Maintain and improve our service
  • Enforce our Terms of Service
  • Prevent fraud and abuse
  • Comply with legal obligations

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

Sharing Your Information

We may share the information we collect in the following circumstances:

  • With third-party service providers who perform services on our behalf
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With your consent or at your direction

VPN Service Implementation

ShadowSurfer uses Android's VpnService API to establish encrypted tunnels from your device to remote VPN servers. Here's how our VPN implementation works:

  • OpenVPN Protocol: We use the OpenVPN protocol to establish secure connections between your device and VPN servers.
  • Encryption: All traffic transmitted through our VPN service is encrypted using industry-standard TLS encryption.
  • Local Data Storage: Connection data (such as session duration and data usage) is stored locally on your device only and is never transmitted to our servers or third parties.
  • No Traffic Monitoring: We do not monitor, inspect, or log your VPN traffic.
  • No Ad Manipulation: We do not use the VPN connection to manipulate ads or redirect traffic for commercial benefit.

Third-Party Authentication and Analytics Services

Our application uses the following third-party services:

Authentication Services

  • Google Sign-In: When you choose to sign in with Google, we receive basic profile information from Google. Google's privacy policy can be found at https://policies.google.com/privacy.
  • Facebook Login: When you choose to sign in with Facebook, we receive basic profile information from Facebook. Facebook's privacy policy can be found at https://www.facebook.com/policy.php.
  • Email Authentication: When you sign up with email, we store your email address and securely manage your authentication credentials.

Analytics Services

  • Google Analytics: We use Google Analytics to collect anonymous usage data to improve our application. Google Analytics may collect information such as how often you use the application, what pages you visit, and what other applications you use. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

You can opt out of certain Google Analytics features through your device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

User Consent for VPN Service

Before establishing any VPN connection, ShadowSurfer will request your explicit permission to create a VPN connection. During the onboarding process, you will be clearly informed about:

  • The purpose of the VPN connection
  • How your data is encrypted and protected
  • Our no-logs policy regarding your VPN traffic
  • How to control and disconnect the VPN service at any time

You can revoke this permission at any time by disconnecting from the VPN service and/or uninstalling the application.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information

To exercise these rights, please contact us at shadowsurfer2025@gmail.com.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: shadowsurfer2025@gmail.com